🔒 Data Protection

345db Privacy Policy – Our Commitment to Protecting Your Data

This policy explains how important your personal information is to us. 345db never sells your data or shares it without your permission.

Last Updated: June 2026
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1

Introduction & Scope

Who This Policy Applies to & How It Works

This Privacy Policy 345db Applicable to all users of the platform. When you use the 345db website, mobile app, or any other service, we collect certain information. This policy explains what that information is, why it is collected, and how it is kept secure.

345db believes privacy is a fundamental right. We follow the highest industry standards to protect every member's data, and our data handling practices comply with international privacy regulations, including GDPR.

In Simple Terms: 345db never sells your data to advertisers. Your name, phone number, or financial information is not shared with third parties — except where required by law.

By using the platform, you are considered to have agreed to this Privacy Policy. If the policy changes, you will be notified by email or in-app notification.

2

What Types of Data Are Collected?

Detailed List of Collected Data

345db collects information in several ways. Below is a detailed breakdown of the data we collect:

Registration & KYC Information

Data Type Example Why It's Required
Personal IdentityName, date of birth, genderKYC Verification
Contact InformationMobile, EmailAccount Communications
Identity DocumentNID, passport numberAge & Identity Verification
AddressDistrict, DivisionDelivering relevant services

Transaction Information

  • Deposit & Withdrawal Amounts and Dates
  • Payment methods (bKash, Nagad, etc.) — full account numbers are not stored
  • Betting history, win/loss records

Technical Information

  • Device type, operating system
  • IP Address & Essential Network Information
  • Browser type and cookies data
  • Session duration and click patterns on the platform

We never store your full payment card number or bank PIN. Payment details are processed directly through verified payment gateways.

3

How Is Your Information Used?

Purpose of Collected Data Use

345db uses collected data only for defined purposes. There is a clear reason behind each use:

  • Service Delivery: Account management, betting services & payment processing
  • Security Assurance: Detecting and preventing fraud, account security
  • Legal Obligation: Identity verification in compliance with KYC/AML regulations
  • Contact: Important updates, transaction confirmations, and support
  • Service Improvement: User experience analysis and platform improvement
  • Responsible Gaming: Identifying excessive betting patterns and offering support

345db Never Your data is never used for displaying ads, third-party marketing, or sold for commercial purposes.

4

Sharing Information with Third Parties

Who receives your data, when, and how much

345db does not sell or commercially share your data with third parties. However, limited data may be shared in the specific circumstances outlined below:

1. Payment Partners

Payment services such as bKash, Nagad, and Rocket are only given the minimum information necessary to verify transactions.

2. Legal Authority

We may be required to disclose information under court orders, regulatory investigations, or AML (Anti-Money Laundering) laws.

3. Technology Service Providers

Limited technical data is shared with hosting, cybersecurity, and analytics service providers. All such partners are bound by strict confidentiality agreements.

No data is shared with advertisers, data brokers, or marketing agencies. This is a non-negotiable policy at 345db.

5

Security Measures & Protection Technology

How Your Data Is Kept Secure

345db uses industry-leading technology to protect user data, with multiple layers of security in place:

  • TLS/SSL Encryption: All data transmission on the website and app is encrypted
  • AES-256 Encryption: For sensitive data stored on servers
  • Two-Factor Authentication (2FA): Extra Security Layer at Login
  • Firewall & IDS: Unauthorized Access Prevention
  • Regular Security Audits: Third-Party Penetration Testing
  • Separate Funds Account: Kept separate from funds used to manage user money

In the event of a security breach, we are required to notify the relevant regulatory authority within 72 hours and inform affected members as promptly as possible.

6

Cookies Policy

What Types of Cookies We Use

345db uses cookies on its website and app to ensure proper functionality and enhance your experience. Cookies are small data files stored on your device.

Cookie Types Purpose Duration
Essential Login sessions, security Cleared at end of session
Functionality Language Preference, UI Settings 30 Days
Analytics Service Improvement Analytics 90 Days
Security Fraud Detection 1 Year

You can disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

7

Your Data Rights

What You Get as a 345db Member

Every 345db member has fundamental rights over their personal data, recognized under international privacy law:

Right to Access Your Data

You may request a copy of all information we hold about you.

Right to Data Correction

You can submit a request to our support team to correct any inaccurate or outdated information.

Right to Erasure

After closing your account, you can request deletion of your data within the specified timeframe.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You can request your data in a machine-readable format.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

8

Data Retention Period

How Long We Keep Your Data

345db does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Active Account Data: Retained for the duration of active account
  • Transaction Records: Up to 5 years as required by law
  • KYC Documents: 5 years after account closure (AML regulations)
  • After account closure: Most data is deleted within 30 days
  • Log Files: Up to 90 days for security purposes

Data that must be retained for legal reasons may not be eligible for deletion requests. In such cases, the reason will be clearly communicated to you.

9

Minor Protection

Policy on Users Under 18

345db strictly enforces an 18+ policy. This platform is not intended for anyone under 18. To protect minors, we:

  • Age is verified at the time of registration
  • Age is verified through identity documents during the KYC process
  • Any account found to belong to a minor is closed immediately
  • Any data collected from a minor is deleted immediately upon discovery

If you become aware of someone using 345db with a false age, please report it to support@345db.ws. We will take immediate action.

10

Contact & Complaints

Privacy Queries & Complaints

If you have any questions about this Privacy Policy, wish to access your data, or have a complaint, please get in touch with us:

  • Email: support@345db.ws
  • Live Chat: 24/7 via website or app

We aim to respond to privacy-related complaints within 7 business days. More complex matters may take longer, and updates will be provided accordingly.

The most current version of this Privacy Policy is the one in effect. Last Updated: June 2026.

Why Your Data Is Safe with 345db

Encrypted Storage

All sensitive data on our servers is protected with AES-256 encryption. Even in the event of unauthorized access, the data cannot be read.

Data Never Sold

345db never sells your data to advertisers or data brokers. That is our core commitment.

Your Control

You can request to view, correct, or delete your personal data at any time by contacting our support team.

Limited Retention Period

No data is retained beyond what is necessary. After account closure, data is automatically deleted within the defined retention period.

Regular Audits

Regular security audits are conducted by third parties. Vulnerabilities are identified and resolved promptly.

International Standards

345db operates in compliance with international privacy laws, including GDPR. The world's most rigorous standards guide our practices.

FAQ

Deposits to 345db are usually credited to your wallet instantly. If the funds don't appear within 5–10 minutes, first confirm in your bKash app that the transaction was successful. If you have received a confirmation SMS from bKash, contact 345db support via live chat and provide your bKash transaction ID, amount, and time. The support team typically verifies and credits the amount to your wallet within 15–30 minutes. For bank transfers, 1–3 business hours is normal. If a deposit genuinely fails, the funds are usually returned to your mobile banking account within 3–5 business days. No charges are deducted in this process.

There are a few reasons your account may be locked. The most common is multiple failed password attempts — in this case, the account typically unlocks automatically after 30 minutes. Another reason could be detection of suspicious activity, which triggers a temporary lock for security purposes. If this happens, contact 345db's 24/7 live chat support. You'll need to verify your identity using your registered mobile number or email. Once verified, the support team will unlock your account and, if needed, guide you through the password reset process. For urgent matters, you can also reach us by email at support@345db.ws.

Play on a Safe & Transparent Platform

Your data is secure at 345db, your transactions are transparent, and your gaming experience is enjoyable. Join today.

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