FAQ
Payments, withdrawals, betting rules, account management — find everything you need in Bangla. If you can't find your question, reach out to support directly.
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24/7
Live Support
Bangla
Fully in Bangla
< 2 মিনিট
Average response time
5 minutes
Registration time
৳500+
Minimum deposit
15 Minutes
Average withdrawal time
3+
Payment Methods
The most frequently asked questions about 345db are answered here in detail.
This can happen from time to time, especially when a cricket match is abandoned due to rain or a football match is called off due to weather. 345db has specific rules for these situations:
If cancelled before the match starts: Your full stake will be refunded. It typically returns to your wallet within 1–3 hours.
If a match starts but is abandoned mid-way: If a minimum number of overs or playing time has been completed, the result may be deemed valid (e.g., 5 overs in a T20). Otherwise, the bet is voided.
For live bets: Bets are settled based on confirmed results up to the point when the match is officially called off.
Absolutely. The 345db website is fully optimized for mobile browsers — whether you're on Android or iPhone, every feature is available right in your browser.
| Browser | Support | Performance |
|---|---|---|
| Chrome (Android) | ✓ Complete | Maximum |
| Safari (iPhone) | ✓ Complete | Maximum |
| Firefox | ✓ Complete | Good |
| Opera Mini | Partial | Limited |
The app does offer a few extra perks though — push notifications, faster loading, and fingerprint login. Download it from the App page.
Withdrawing from 345db is straightforward. Here are the steps:
Log in to your account, go to the Wallet section, and select "Withdraw".
Select your payment method – bKash, Nagad, or Rocket.
Enter the number you want to send money to and specify the amount.
Confirm with OTP to begin processing your request.
| Method | Average time | Maximum Time |
|---|---|---|
| BKash | 10–30 Minutes | 2 Hours |
| Nagad | 10–30 Minutes | 2 Hours |
| Rocket | 15–45 Minutes | 3 hours |
Requests made between 11 PM and 6 AM may take a little longer. Processing can also be slower if KYC verification is incomplete.
345db follows a responsible gaming policy. You can temporarily or permanently close your account at any time.
Temporary Suspension (Cooling-Off):
Go to Account Settings and select "Responsible Gaming".
Choose a cooling-off period: 1 day, 1 week, 1 month, or 3 months.
Once confirmed, this takes effect immediately. You will not be able to log in during this period.
Permanent Closure (Self-Exclusion):
To permanently close your account, contact the support team directly. Your account will be deactivated within 24 hours of receiving your request. If you have a withdrawable balance, please withdraw it first.
345db charges no withdrawal fees. However, your payment provider (bKash/Nagad/Rocket) may apply their own transaction charges — this is outside 345db's control.
| Payment | Minimum | Maximum (Per Day) | 345db Fees |
|---|---|---|---|
| BKash | ৳500 | ৳50,000 | Free |
| Nagad | ৳500 | ৳50,000 | Free |
| Rocket | ৳500 | ৳30,000 | Free |
Wagering requirements must be met before bonus funds can be withdrawn. Bonus and real money balances are kept separate — only your real balance can be withdrawn directly.
345db regularly hosts tournaments and leaderboard competitions, typically centered around Sports Betting or slots games.
How to Participate:
Check the Latest Promotions page for ongoing tournaments.
Place bets on selected games or matches according to the specified rules — that's how you earn points.
You can see your real-time leaderboard position on your dashboard.
Prize Distribution:
| Position | General rewards |
|---|---|
| 1st Place | Maximum cash or bonus |
| 2nd–5th | Cashback Rewards |
| 6th–20th | Free bet or bonus credit |
345db supports the most widely used mobile banking methods in Bangladesh:
| Method | Type | Minimum deposit | Processing Time |
|---|---|---|---|
| BKash | Mobile Banking | ৳500 | Instant |
| Nagad | Mobile Banking | ৳500 | Instant |
| Rocket (DBBL) | Mobile Banking | ৳500 | Instant |
Deposits via all methods are credited to your wallet instantly.
Step-by-step instructions for each method are available on the Payment page.
345db does not charge any additional fees on deposits.
Always use 345db's official payment number when making a deposit. Log in to your account and get the number directly from the Payment page.
Live Chat
24/7 support in Bangla
Email Support
Support@345db.ws
Average response time
Under 2 Minutes
345db is committed to making the platform as simple and transparent as possible for players in Bangladesh. This FAQ page was built based on the thousands of questions we receive — the most common ones are answered here with straightforward, factual information.
Payment questions are by far the most common — especially how long withdrawals take. The short answer: typically 15–30 minutes via bKash or Nagad, though it may take a little longer during peak hours. Betting questions are also popular, particularly what happens when a match is cancelled. 345db always operates under transparent rules and processes refunds quickly.
More players are paying attention to account security, which is great to see. 345db protects every account with 256-bit SSL encryption, two-step verification, and an unusual login detection system. If you ever run into an issue, contact support right away — we're always ready to help in Bengali.
Can't find your answer here? More detailed guides are available in our Help Center. You can also ask us directly via Live Chat — we're available 24 hours in Bangla.
Instant Payment
Deposits via bikiash and Nagad are instant, and withdrawals typically process within 30 minutes. No time wasted waiting.
Payment DetailsLive Sports Betting
Place live bets on cricket, football, tennis, and 20+ other sports. Real-time odds, fast settlement.
Start BettingRegular Bonus Offers
Welcome bonus, daily cashback, and tournament prizes. New opportunities every day.
View offersMobile App
Free app on Android and iOS. Play from anywhere and stay updated with notifications.
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Earn points on every bet. Unlock exclusive perks and a personal account manager at VIP level.
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SSL protection, 18+ policy & self-exclusion tools. Your safety and well-being are our top priority.
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